FAQ

FAQ

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orange square movers best benefits
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orange square movers best benefits
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FAQ
What’s included?

There is no extra charge for the following:

  • On-site and virtual estimates

  • Weekends

  • All supplies (unless packing service rendered)

  • Protective Pads

  • Disassembling and reassembling of furniture

  • Mileage

  • Standard Valuation Coverage $0.60/lb up to $20,000

What payment methods do you accept?

We accept cash, credit, debit cards, venmo and most digital payments. Please note we do not take personal checks.

Payment is typically due at the end of the move unless we’ve arranged something different ahead of time.

Am I able to change my move date and/or time?

You can change your move date and time through account page. 

If your job is confirmed, send us a message or call our office and we will be happy to assist based on the availability. Please note: we must be notified about rescheduling at least 48 hours prior to the scheduled date.

Do you have a minimum hour policy?

Yes, for local moves, we have a 3-hour minimum.

What about parking on moving day?

If there’s tricky parking at your place (like in the city or a busy street), let us know ahead of time — we’ll work with you to find the best spot. Please note: if we get a parking ticket during the move, it’ll be the customer’s responsibility. We do everything we can to avoid it, but city rules can be tough!

How long will it take to move my home?

We provide 2 TV boxes for up to 72" and 2 wardrobe boxes per move. Free to use during the moving project to keep your belongings protected and clean. Saving a retail value of approximately $100

Are there any hidden fees with Moveable LLC moving services?

No, we provide transparent pricing with NO hidden fees. The quote we provide is the amount you will pay depending on the hours the move takes, UNLESS ADDITIONAL SERVICES (SUCH AS: PIANO OR HEAVY APPLIANCES HANDLING, EXTRA HEAVY ITEMS, HOISTING, TV BOX RENTAL) ARE REQUIRED TO PERFORM AND FINISH THE JOB.

Do you disassemble and reassemble furniture?

We have all necessary tools to disassemble and reassemble your furniture in order to move it safely. We will only disassemble furniture that doesn't fit through the doorways or is not safe to move as one piece.

Is there anything you won’t move?

We can’t move hazardous materials, firearms, live animals, or perishable food. If you’re unsure, ask us!

What areas do you serve? 

We’re based in Massachusetts and proudly serve the entire state — from Boston to Springfield, and everywhere in between. Not sure if we can get to you? Just ask — we probably can!

What types of moves do you handle?

We do it all: local residential moves, commercial relocations, office transfers — even last-minute moves if we have the availability. Whether you’re upgrading your apartment or expanding your business, we’ve got you covered.

How long of a notice do you need for a move?

The more in advance, the better! But life happens — and if you’re in a pinch, reach out anyway. We’ll do our best to fit you in..

Are you licensed and insured?

Yes, 100%! We’re fully licensed and insured to keep your belongings protected — and your mind at ease.

Do you provide packing services?

We sure do! Whether you want us to handle everything or just need help with packing some stuff, we offer full and partial packing services. We even bring the boxes and all supplies!

Can I ride in the truck with the movers?

Unfortunately, due to insurance regulations, we can’t take passengers in the moving truck. But we’ll meet you there — safely and on time.

What should I do to prepare before the moving date?

Label your boxes, pack fragile items with care (or let us do it), and make sure walkways are clear. We’ll take it from there!

Do you move large items like piano or safes?

Yes — we love a good challenge! Let us know in advance so we can bring the right equipment and crew to handle the heavy stuff safely.

Full Spectrum of Services

We offer all moving related services.

We carefully assess your job size and complexity by collecting all the information prior to the move.

Local Moving

Whether you’re moving across the street or across the state, Moveable makes the process smooth, stress-free, and efficient.
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We carefully packing your office items

Packing Services

Don’t stress the mess — let us pack it up! Our expert packing team at Moveable uses high-quality materials and smart techniques to protect everything from your dishes to your desk
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We carefully assess your job size and complexity by collecting all the information prior to the move.

Hoisting Services

Got a couch that won’t fit? We offer professional hoisting services to get even the biggest pieces in&out—safely and efficiently
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We carefully packing your office items

Furniture Disassembly and Reassembly  

Big furniture? No big deal.

Our team handles the heavy lifting and the tricky parts — like taking apart your bed frame or putting your dining table back together.
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